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ShopClues http://www.palavacity.com/media/reviews/photos/thumbnail/290x290s/e2/68/9f/_shopclues-logo-hi-res-1355247754.png Hot

Mobiles, Tablets, Computers, Home Appliances, Cameras, Electronics, Auto Accessories, Fashion, Jewelry, Watches, Health and Beauty, Others     Posted by Yashwant Kumar     December 11, 2012  
 
3.3 (3)
4064   0   1   0
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Founded in July 2011 in Silicon Valley, ShopClues.com is India’s first and the largest managed marketplace that connects buyers and sellers online and offers a trusted and safe online shopping experience. ShopClues provide the best online shopping experience to customers – starting from the great selection, low price, fast delivery, simple interface, and ending with the best customer service you have ever experienced.

Shipping & Payment

Charge
Paid
Area
Throughout India
Payment Mode
  • Net Banking
  • Debit Cards
  • Credit Cards
  • Cash on Delivery
Address
Clues Network Pvt. Ltd.
40A/5, 2nd Floor, Chander Nagar
Sector 15, Part 2
Gurgaon, 122 001, Haryana, India, ,
Gurgaon 122,001
Haryana, India

Contact - Customer Care

Toll Free No
0124-441 4888

User reviews

Average user rating from: 3 user(s)

Overall rating 
 
3.3
Design/Usability 
 
3.0  (3)
Product Quality/Range 
 
3.7  (3)
Information Depth 
 
3.0  (3)
Service & Support 
 
3.3  (3)
Shipping Time/Quality 
 
3.3  (3)
Packing 
 
3.3  (3)
Ratings (the higher the better)
  • Design/Usability
  • Product Quality/Range
  • Information Depth
  • Service & Support
  • Shipping Time/Quality
  • Packing
Online Malls
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Comments
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To check Shopclues.com online mall, I had made first online purchase last week. The registration was easy, due to option of Google/Facebook login. After registration, the popup banner of Rs200 discount for new user immediately flashed. I was quite excited to see this 200 Rs discount. But then trouble started. In no way I couldn't get rid of this irritating banner. I tried to close by clicking on close 'X' symbol on the banner but no use, even tried escape button, finally even logged with different browser but the same irritating banner was there, blocking middle space of website.

Somehow, I selected desired products, added 200Rs discount coupon code in Coupon field but it turn out to be wrong coupon code despite entering correct Code. I tried to search 'Terms & Conditions' for this Coupon, but couldn't find anywhere on Shopclues website.

One more irritating thing was to select option in their dropdown fields.

The Shopclues is like Flipkart, where they do not sell products but allow other Shop Owners to display their Products on the website. The shopclues acts like a middle man. I got another shock when they added Shipping Charges for the Product. Most of the other website do not charge for Shipping if it exceed certain amount for eg 399Rs for FirstCry.com. The most irritating was, if you buy multiple quantities of same product from same Shopper, they charge the amount for every quantity in same proportion.

Anyways, I received the item within expected time and was delivered in relatively good package. Overall, it was definitely not a pleasant shopping experience. I would not prefer to shop again at Shopclues and wouldn't recommend others to do so.
Overall rating 
 
3.5
Design/Usability 
 
2.0
Product Quality/Range 
 
4.0
Information Depth 
 
3.0
Service & Support 
 
4.0
Shipping Time/Quality 
 
4.0
Packing 
 
4.0
Sunny Jumle Reviewed by Sunny Jumle January 29, 2014
Top 10 Reviewer  -   View all my reviews (7)

Not so good

To check Shopclues.com online mall, I had made first online purchase last week. The registration was easy, due to option of Google/Facebook login. After registration, the popup banner of Rs200 discount for new user immediately flashed. I was quite excited to see this 200 Rs discount. But then trouble started. In no way I couldn't get rid of this irritating banner. I tried to close by clicking on close 'X' symbol on the banner but no use, even tried escape button, finally even logged with different browser but the same irritating banner was there, blocking middle space of website.

Somehow, I selected desired products, added 200Rs discount coupon code in Coupon field but it turn out to be wrong coupon code despite entering correct Code. I tried to search 'Terms & Conditions' for this Coupon, but couldn't find anywhere on Shopclues website.

One more irritating thing was to select option in their dropdown fields.

The Shopclues is like Flipkart, where they do not sell products but allow other Shop Owners to display their Products on the website. The shopclues acts like a middle man. I got another shock when they added Shipping Charges for the Product. Most of the other website do not charge for Shipping if it exceed certain amount for eg 399Rs for FirstCry.com. The most irritating was, if you buy multiple quantities of same product from same Shopper, they charge the amount for every quantity in same proportion.

Anyways, I received the item within expected time and was delivered in relatively good package. Overall, it was definitely not a pleasant shopping experience. I would not prefer to shop again at Shopclues and wouldn't recommend others to do so.

Last Shopping Date
January 15, 2014
Shop Again
No
Item Delivery
On Time
Recommendation
No
Pros (Positive Points)
Variety of Products
Heavy discounts on few product as compared to others
Cons (Negative Points)
Not User friendly website
Irritating Banner
Extra Shipping Charges
No inhouse service
Products Ordered
Protection Care
Was this review helpful to you? 
Please friends don’t shopping from this site, because there is a no guarantee for shipment.

Order Number : 4755427

Order Date : 30 Jun 2013, 08:21 PM

Status : Shipped – Lost in Transit

This is the shipment service

Please don’t Shop with Shopclues
Overall rating 
 
1.5
Design/Usability 
 
2.0
Product Quality/Range 
 
2.0
Information Depth 
 
2.0
Service & Support 
 
1.0
Shipping Time/Quality 
 
1.0
Packing 
 
1.0
Reviewed by dipak July 12, 2013

no guarantee for shipment

Please friends don’t shopping from this site, because there is a no guarantee for shipment.

Order Number : 4755427

Order Date : 30 Jun 2013, 08:21 PM

Status : Shipped – Lost in Transit

This is the shipment service

Please don’t Shop with Shopclues

Last Shopping Date
June 30, 2013
Shop Again
No
Item Delivery
Never Received
Recommendation
No
Pros (Positive Points)
nothing
Cons (Negative Points)
everything is negative
Products Ordered
Order Date : 30 Jun 2013, 08:21 PM
Was this review helpful to you? 
It is one of my most favorite online shopping website where I get unbelievable discount on daily deals.
Overall rating 
 
4.8
Design/Usability 
 
5.0
Product Quality/Range 
 
5.0
Information Depth 
 
4.0
Service & Support 
 
5.0
Shipping Time/Quality 
 
5.0
Packing 
 
5.0
Yashwant Kumar Reviewed by Yashwant Kumar December 12, 2012
Top 10 Reviewer  -   View all my reviews (7)

ShopClues- My most favorite online shopping website.

It is one of my most favorite online shopping website where I get unbelievable discount on daily deals.

Last Shopping Date
December 10, 2012
Shop Again
Yes
Item Delivery
Before Time
Recommendation
Yes
Pros (Positive Points)
Huge discount upto 90% on quality products.
Cons (Negative Points)
None.
Products Ordered
Several (Deodorant, Shampoo, Shower Gel, Shaving products, Flask, Water Bottle, Clothes, Shoe etc.)
Was this review helpful to you? 
 

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